STORM RESTORATION
For over a decade, we have provided damage assessment for our utility partners. Our management team’s focus is to have qualified personnel readily available for prompt deployment. Accurate assessment, along with the ability to adapt to our client’s collection applications and processes, has been a priority. By providing prompt and accurate assessments, our teams contribute to reducing the utility’s overall restoration time. Storm Services Engineering utilizes the two-person assessment team concept. Each assessor has substantial distribution restoration experience and most have at least twenty-five years of industry experience.
Our Damage Assessment services can include:
- Switching (using Extendo sticks from the ground)
- Feeder Sweeps
- Drone Inspections
- Verifying whether customers can or cannot accept power
- Verifying facility map changes
- Work order and sketch documentation of impacted facilities, including distribution design
- Post storm services
- Infrared inspections
RESTORATION CREW COORDINATOR/LINE CREW OVERSIGHT
Frequently, a large number of contractor line crews are brought in for storm restoration, leading to a need for additional, experienced management to oversee these crews. Our Restoration Crew Coordinator teams, (RCC), will coordinate, give guidance, and serve as the single point of contact and liaison between the contractor and the utility. The RCC will be the eyes and ears for the client, monitor the contractor’s productivety, and insure they are safely working within the client’s methods and requirements.
Restoration Crew Coordinators:
- have a minimum of 20 years of hands-on or managerial line construction and operating experience.
- are personable and can issue guidance in a non-confrontational manner.
- monitor the line crew’s time/hours worked.
- adapt to various client’s restoration processes, safety requirements, direction, construction standards, work hours, and culture.
- patrol assigned circuits, as needed.
Storm Services Engineering has safety-oriented, highly productive line crews with vast experience in storm restoration. When not working storm restoration, our crews also performe everyday work for utilities. Our safety specialists conduct periodic on-site evaluations to ensure the crews make safety and compliance regulations a priority. Our dependable line crew management team regulates safety and efficiency, while providing prompt reporting of daily time and activities.
Our Line Crews:
- have restoration experience on most types of events in multiple climates and conditions.
- can perform post storm rebuild, construction, and feeder hardening work.
- arrive with reliable state of the art equipment.
- are established seasoned crews.
- have a safety resource on site.
TREE, LINE CLEARANCE, AND VEGETATION MANAGEMENT CREWS
Storm Services Engineering provides restoration experienced tree crews. They work under the direction of qualified select supervision. Our tree trimming management teams include certified arborists and foresters with decades of restoration experience. They have worked around several different construction designs and voltages for numerous utilities across the United States.
Tree Crews provide:
- safe and efficient clearing.
- outstanding safety performance and training.
- state of the art equipment and tools.
- post storm trimming and/or clean up.
- ROW clearing and maintenance.
- prompt reporting of daily time and activities.
- available on-site safety resources.
The Storm Services Engineering Wireguard Teams are comprised of mostly former Law Enforcement officers, with select former utility workers. This group has proven to our clients to have the right skill sets, experience, and work ethic for the Wireguard role. They have spent their career responding to and controlling a scene, while protecting themselves and the public from hazards in the field. Our Utility Operations Experts and Safety Specialists formulated a Wireguard Training Program, which serves to train and evaluate our Wireguard group annually. This industry comprehensive training was meticulously thought out, providing a clear understanding of identifying specific hazardous field conditions, awareness of hidden hazards, such as step and touch potential, and what actions are to be taken by team members to protect themselves and the public.
Our Wireguard service provide:
- day and night shifts with management for each shift.
- rovers to give relief to Wireguards dispatched for extended hours.
- dispatching, communicating, and monitoring locations of those dispatched.
- estimated time of arrival.
- a one point of contact with utility personnel.
- PPE and necessary equipment.
OUR SELECTION OF PARTNERS
Storm Services Engineering has partnered with some of the top line construction and tree trimming companies in the country. Each of them has the best safety record, safety training, equipment, and tools that are kept ready for any storm. We are always in touch with our partners and visit with them often, sharing information, and making sure we are always ready for the next disaster. Together, we have worked from the Northeast to the Florida Keys, and everywhere in between, always being invited back, if needed. Storm Services Engineering can assist any utility company in storm restoration.
QUALITY AND PRODUCTIVITY OF WORK
Our line crew supervision has a combined 120 years of experience in line construction, storm restoration, and safety knowledge. Along with our construction partners, the quality and productivity of our crews has been praised by the utilities that we have helped. One of our Storm Services Engineering supervisors will be your contact and always on site with our crews.
SAFETY IS OUR MAIN GOAL
Storm Services Engineering conducts visits with all our partners during the year to ensure all equipment and personnel adhere and follow OSHA and DOT rules. We make sure all equipment is in good working order, all rubber goods, sticks, and grounds are tested and ready for service. We insist that our partners have an EMR of less than 1. We start each day with a group safety meeting and pause, discuss, and document, when hazards change. Our team members are like our family, and we treat them that way. We encourage teamwork and require respect to team members, clients, and their customers.
CUSTOMER SERVICE
We understand the importance of treating our client’s customers with respect and courtesy. We respect the customer’s property and are mindful to mitigate any damage that we may cause while performing our job. We require this for all Storm Services Engineering personnel and partners. We are proud of these efforts and have been commended by our clients.
Storm Services Engineering provides experienced storeroom personnel to assist with the heavy burden of stocking and delivering material during a restoration event. Our personnel include certified forklift operators and storeroom assistants. These team members are equipped with pickup trucks or cargo vans to assist with hauling material to your job sites. We also have veteran storeroom managers that have the required skills to set up remote field store operations.
RECOVERY OF TRANSMISSION/DISTRIBUTION MATERIAL
Storm Services Engineering can provide the personnel and equipment necessary for the cleanup of debris that is left behind from a storm event. Damaged and destroyed poles, conductors, and transformers can be collected and brought back to the utility’s yard and sorted for recycling. We will report back with any hazardous waste issues that may require remediation. Our team has the knowledge to distinguish between electric utility debris and CATV/telephone debris.